PSYC 2070 Lecture Notes - Lecture 9: Organizational Communication, Job Satisfaction, Ingratiation
17 Jan 2019
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Communication: the sending, receiving, and understanding of messages. Problems with communication: problem 1- intended message versus message sent, think about what you want to send someone, practice going over the text before you send it, learn better communication skills- context is everything. Mum effect: minimize unpleasant message message, 3. Importance of proximity: these types of communication could include , attitude survey. Informal communication: this is informal communication between employees, this can be a way that some people can gain power or just for fun and for entertainment, grapevine, gossip, who"s dating whom! Power, influence, and politics chapter 11: power, influence and politics are very important! What is power: refers to a person or group"s potential to influence another person or group. If you do it i will give you something . If you don"t do it something bad will happen to you . Do it because the boss asks you to do it .
