MKT 2210 Lecture Notes - Social Loafing

• School: University of Manitoba
• Department: Marketing
• Course: MKT 2210
• Professor: Subbu Sivaramakrishnan

Document Summary

Personally is the total pattern of an individual"s thoughts,feelings and behaviours. Be aware of the most common clashes of perception at work:managers and staff,work cultures,race and sex. Group is any number of people who interact with one another,psychologically aware of one another and perceive thenselves to be a group. Individuals behave differently in groups due to factors such as:social influence,group influence and group process. Social influences include social facilitation(individuals perform better in the presence of others) and social loafing(size of group increases,individual effort decreases). Schein referred culture as the way we do things round here . charles handy"s. Gods of management which popularised roger harrison"s work include four. Zeus(power or club culture,one man rules the company,few rules and procedures,functional basis,all decisions are made by one person so quick to change,best suited for small business). Apollo(role culture or bureaucracy,formal structure,well-established rules,individual learns without experiencing risk,very efficient in stable environment and when the work is predictable).