MSCI211 Lecture Notes - Lecture 6: Eval, Problem Solving, Cooperativeness
3 Mar 2016
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Ch 6 leadership/communication is what brings u success, u need to get others to be motivated . his own impact/tech skills is limited to what he can do. U can actually motivate and use other"s skills indirectly. Negotiation is a process, it can be quick/slow. U can nego well but it doesn"t mean it will persuade ppl. When u nego, u make so much sense that they just buy it. Nego is what u use to bring someone around but its not persuasion. negotation is not persuasion. 61 per cent of senior executives (in industrial and service settings) believe they are effective communicators. What percentage of their employees agree: 33 per cent of managers and department heads, 27 per cent of clerical workers, 22 per cent of hourly workers, 22 per cent of professional workers. Encodes the message (change it to symbolic form) Information richness of commu channels, differs in the capacity to convey info.
