CMN 2181 Lecture Notes - Lecture 10: Nationstates, Nonverbal Communication

• School: University of Ottawa
• Department: Communication
• Course: CMN 2181
• Professor: Peruvemba Jaya

Document Summary

The interaction of interdependent people who perceive opposition of goals, aims, and values, and who see the other part as potentially interfering with the realization of these goals. Three general characteristics: incompatible goals, interdependence of the parties involved, communication. Interpersonal; occurs at the level of individuals: intergroup; occurs between two cultural or social groups. Inter-organizational; involves disputes between two or more organizations. Latent conflict; the conditions are ripe for conflict because incompatibilities and interdependence exist between the parties. Perceived conflict; one or more of the parties believe that incompatibilities and interdependence exist. Felt conflict; the parties begin to formulate strategies about how to deal with the conflict. Manifest conflict; strategies and goals are enacted in communication. Conflict aftermath; both short-term and long-term consequences of conflict. Avoiding: physical withdrawal or refusal to discuss the conflict. Competing (dominating): the use of power in satisfying one" position, even at the expense of one"s opponent.