MGHB02H3 Lecture Notes - Lecture 9: Representativeness Heuristic, Availability Heuristic, O-Ring
Document Summary
Team two or more people interacting interdependently to achieve a common goal. Work design: consider the job characteristics model in terms of a team"s work midterm, autonomy. Same job & same ppl group level. The group decides which things they should be tasked w. or project. Give ppl flexibility & diversity to do diff stuff. Group or individual same elvel of individual consideration needs to be afforded to each person of the team. Way to motivate ppl same for team or individual. Diversity: homogeneous versus heterogeneous, assets & liabilities of diversity, group performance, evidence from catalyst. Anecdotal evidence more diverse tend to perform quicker, effectively & efficiently. Final need to know this question group composition additive performance of group equal to sum disjunction best member process losses conjuctive tasks weakest link. Need to know all 3 for final: group norms, group roles, cohesiveness. Collective expectations that members of social units have regarding the behaviour of each other.
