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10 Nov 2010
School
Course
Chapter 10 .ppt B/ 01
Laurence, Hugh
MGTA03, Lec. 03
Motivating and Leading Employees
o Leading the Business
o Equity Theory
o People are very sensitive to fairness
o Am I being treated the same way as others to whom I compare myself?
Contribution
Qualifications
Experience
Other criteria
o Goal ± Setting
o Give people goals that are
Specific
Attainable
o Involve employees in setting their own goals, to give commitment
o Programs to Increase Job Satisfaction
o Reinforcement
o Management by objectives
o Participative management
o Team management
o Job enrichment and redesign
o Modified work schedules
o Increasing Job Satisfaction
o Reinforcement or Behaviour Modification
System of rewards and punishments
Reward the explicitly desired behavior
Punish the explicitly undesired behavior
What about the tacit behaviour?
What does this say about the relationship between workers and the job?
o Management by Objectives
Managers set goals collaboratively
Managers then evaluate progress
Improve progress by considering performance throughout
Gains commitment, clarity on the goals and encourages performance
throughout
o Participative Management
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Document Summary

Motivating and leading employees: leading the business. S other criteria: goal  setting, give people goals that are. S what does this say about the relationship between workers and the job: management by objectives. S gains commitment, clarity on the goals and encourages performance. Improve progress by considering performance throughout throughout: participative management www. notesolution. com. S employees given a voice in how they do their jobs and how the company is managed. S but workers need to be sure they will not lose their jobs to others: team management. Instead of working as isolated individuals, workers work in teams to increase flexibility. S the team takes responsibility for its production. S but if production is the only criterion, faster workers resent slower because they reduce profits, and slower workers resent faster for making them work harder: job enrichment. S as part of the job, give employees something they consider motivating. S allow employees to interact with clients: modified work schedules.

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