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Lecture

Chapter 10B Lecture


Department
Management (MGT)
Course Code
MGTA01H3
Professor
Ingrid L.Stefanovic

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Chapter 10 .ppt B/ 01
Laurence, Hugh
MGTA03, Lec. 03
Motivating and Leading Employees
o Leading the Business
o Equity Theory
o People are very sensitive to fairness
o Am I being treated the same way as others to whom I compare myself?
Contribution
Qualifications
Experience
Other criteria
o Goal ± Setting
o Give people goals that are
Specific
Attainable
o Involve employees in setting their own goals, to give commitment
o Programs to Increase Job Satisfaction
o Reinforcement
o Management by objectives
o Participative management
o Team management
o Job enrichment and redesign
o Modified work schedules
o Increasing Job Satisfaction
o Reinforcement or Behaviour Modification
System of rewards and punishments
Reward the explicitly desired behavior
Punish the explicitly undesired behavior
What about the tacit behaviour?
What does this say about the relationship between workers and the job?
o Management by Objectives
Managers set goals collaboratively
Managers then evaluate progress
Improve progress by considering performance throughout
Gains commitment, clarity on the goals and encourages performance
throughout
o Participative Management
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