Management and Organizational Studies 2181A/B Lecture Notes - Trait Theory, Whistleblower, Buck Passing
Document Summary
Power: the capacity to influence others who are in a state of dependence. Legitimate power: person"s position/job in the organization; a. k. a. authority power. Reward power: power derived from ability to provide positive, prevent negative outcomes; relates to positive reinforcement [ch 2] Coercive power: power derived from use of punishment or threat; supports legitimate power doe not have to be in management position to apply it (lower cohesive groups like union groups can also apply coercion) Referent power: power derived from being well liked by others. Empowerment: giving people the authority, opportunity, motivation to take initiative & solve organizational problems. Influence tactics: tactics used to convert power into actual influence over others. Shot gun style: use of all influence tactics with more emphasis on assertiveness and exchange; is an ineffective way to influence others. Personal power managers: managers who use power for personal gain. Affiliative managers: managers who are most concerned with being liked than with exercising power.