Management and Organizational Studies 3343A/B Lecture Notes - Lecture 7: Job Rotation, Job Satisfaction, Career Development
10 Dec 2016
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On the job training: trainees receive instruction and training at workstation from a supervisor or experienced coworker. Often not well planned or structured, time consuming. People assigned to train have no training to be trainers. Internal trainers sometimes feel threatened by new trainees. Planned and structured approach is the most effective. Structured otj training produced skill and productivity requirements in a quarter of the time it took to train a comparison group. Should not be managed differently from other types of training. Trainers must be properly chosen and trained. Sme"s may need a train- the trainer program. Any device that helps an employee perform his/her job. Performance aids: signs/prompts, trouble shooting aids, special tool or gauge, flash cards, posters or checklists. Consider how performance aids might save time and money. Maximize skills of the graphic artists" craft for visual performance aids. Maximize use of technology (electronic performance support systems) (cid:523)or colleagues" jobs: cross training(cid:524)
