Management and Organizational Studies 2181A/B Lecture Notes - Lecture 9: Tacit Knowledge, Karl E. Weick, Reinforcement

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Stelian Medianu

Document Summary

Learning and decision making: learning: relatively permanent change in an employees knowledge or skill that results from experience (has a significant impact on decision making) Decision making: the process of generating and choosing from a set of alternatives to solve a problem. Takes employees 3 months- a year to perform at a satisfactory level. Expertise: the knowledge and skills that distinguish experts from novices. Research shows that the differences between experts and novices are almost always a function of learning. True learning only occurs when changes in behavior become relatively permanent and are repeated over time. Explicit knowledge: knowledge that is easily communicated and available to everyone. Tacit knowledge: knowledge that employees can only learn through experience. Up to 90% of knowledge contained in organizations occurs in tacit form. Table 9-1: characteristics of explicit and tacit knowledge: Very difficult, if not impossible to articulate to. Easily transferred through written or others oral communication.