Sociology 1027A/B Lecture Notes - Lecture 7: Second Industrial Revolution, Industrial Revolution, Tertiary Sector Of The Economy

• School: Western University
• Department: Sociology
• Course: Sociology 1027A/B
• Professor: Wolfgang Lehmann

Document Summary

First industrial revolution - 1700s-early 1900s: distinction between where you work and live, work has become centralized, organized around a highly complex division of labour, decline of arts and culture, terrible working conditions. Modern face of industrial work: very different now, unionized, workers make good salaries. The post-industrial era: marketed by technological advances, aging population, low fertility rate. Canadian labour market: three sectors, primary sector, related to things in the natural environment, secondary sector, construction and manufacturing, tertiary sector. Explaining the shift towards service work: more people means more services, aging population. Diversity of service work: harder to identify and study than industrial, require emotional labour. Aesthetic and emotional labour in indian call centre (nath, 2011: emotional labour is a big part of the job. It lasts for a long period of time: often thought of as degrading, they change their names, accents to conceal themselves, aesthetic labour.