MB109 Lecture Notes - Lecture 17: Impression Formation, Telecommuting

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Document Summary

Different kinds of communication have changed the workplace. Technology: communicate with others without being in the same room or even seeing each other. Technology breaks down distance barriers: not having to be in the office everyday. Also allow workers to engage in personal and non-work related communication: or work related commission on personal time. Computer mediate communication (cmc) communication between and among people through the medium of computers (includes e-mail, text, chat rooms, bulletin boards, newsgroups, twitter, facebook, snapchat etc. ) Nonverbal cues in cmc: more importance put on words and graphics due to limitation of non-verbal cues (emotions) skype/facetime snapchat, more importance on direct communication strategies like disclosure or asking questions. Make sure you use the correct type of medium based on the context (skype is still not 100% good quality) The kind of information you provide and acquire through cmc has a direct impact on. Challenges of cmc impression formation and response time.

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