BU288 Lecture Notes - Outer Core, Free Rider Problem, Social Loafing
Document Summary
After industrial revoluzioton, conveyor belt system came in , and we were successful economy. Innovation: creativity cannot be solve by one person. As economy changes, problems and customers change, so it provides a new perspective. (high customer service) Reduce hand-offs: opportunity for miscommunication, you do your part of the task and send it to somebody else that does not have the same background in the matter. Reduce time to get things done (one place to go): car producing, goes to many steps designer sends it but producer can not make it so then the product is returned and has to be done re-designed. Enrich the job: re-desing the organization to make the jobs more motivating and fun. In a team responsible for a decision its more fun, because you become responsible for what the outcome becomes. Training and coaching: senior managers can be a mentor and glad to have a mentee to teach.
