BU288 Lecture Notes - Lecture 1: Hawthorne Effect, Critical Role, Employee Engagement
Document Summary
Organizations are social inventions for accomplishing common goals through group effort. Social inventions: essential character is the coordinated presence of people and not necessarily things, the field of organizational behaviour is about understanding people and managing them to work effectively. Organizational behaviour is interesting: help us understand why employees become committed to an organization and what motivates them to work hard, examples of success ads well as failure. Organizational behaviour is important: important to managers, employees, and consumers, and understanding it can make us more effective managers, employees, or consumers. The field of organizational behaviour has a number of commonly agreed upon goals. Organizational behaviour is especially interested in determining why people are more or less motivated, satisfied, or prone to resign. The classical advocates pointed out the critical role of control and coordination in getting organizations to achieve their goals.
