BU288 Lecture Notes - Lecture 3: Conscientiousness, Job Performance, Extraversion And Introversion
Document Summary
Definition: the relatively stable set of psychological characteristics that influences the way an individual interacts with his or her environment and how he or she feels, thinks, and behaves. The quality of being comfortable with relationships. Ranges from being social able talkative at one end, and quiet and cautious at the other end: emotional stability/neuroticism. Ranges anxious depressed and emotional at one end and calm poised at the other: agreeableness. The ability to get along with others. The degree of felt responsibility and detail orientation. Lacking self-discipline unorganized: openness to experience. The ability to be flexible and open-minded. One end: imaginative, sensitive; other end: narrow insensitive: acronym: ocean. The big five and job performance: extraversion. Also positively related to training proficiency: agreeableness, conscientiousness. Positively related to performance in service jobs. May be better than ability than predicting job performance. Tett suggested that there may be instances in which conscientiousness has a negative impact.
