BU288 Lecture Notes - Lecture 8: Goal Setting, Equity Theory, Psychological Contract
Document Summary
Motivation: set goals, rewards for achievement based on what they need (ex. money, paying for. Mba, food, etc. ) give feedback, smart goals use goal setting theory. *know how to motivate someone valence, instrumentality, expectancy process theory use equity theory to ensure people feel fairly treated. How do we get people intrinsically motivated? need to feel their job is meaningful, feel responsible for outcomes of products/services, make decisions, receive feedback. Job enrichment: see core job characteristics column on job characteristics approach . Will get a better outcome if the person is able to do the job need the knowledge, skills, desire to achieve context: give a good external environment. Need fairness no equity will move someone from afective to continuous commitment, especially procedural fairness. Psychological contract: verbal commitments (ex. we value work-life balance, but you have to work every weekend), creating expectations and not delivering. Lmx: leader-member exchange, quality of relationship between leader and her subordinators.
