BU288 Lecture Notes - Lecture 17: Social Cognitive Theory, X Marks The Pedwalk
Document Summary
What employees consider important, good or right: beliefs. What employees think is true: norms. The behavior that is considered appropriate and desirable. Shared among organizational members: everyone has knowledge of beliefs, values and norms, though they might not all agree or accept them. Way of life: how we do things around here . Tends to be stable over time: it can change though. Can have a strong impact on employee behaviour, satisfaction and organizational performance. Culture influences: a way of how to do your job how to dress, how to interact with other people, who to interact with, etc. culture is a roadmap for all of this. Influential leaders are the source of the beliefs and values: founder or ceo. Organizations often exhibit the personality, beliefs and values of the founder. The ceo"s personal values, style tends to leave a mark on the organization: management. What management pays attention to gets repeated and reinforced.
