ADMS 3490 Lecture Notes - Lecture 3: Absenteeism, Relative Deprivation, Organizational Citizenship Behavior
7 Mar 2016
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Document Summary
Membership behavior: occurs when employees decide to join and remain with a firm. Task behavior: occurs when employees perform the tasks that have been assigned to them. Organizational citizenship behavior: occurs when employees voluntarily undertake special behaviors beneficial to the organization. Job satisfaction: the attitude one holds toward one"s job and workplace. Work motivation: the attitude one holds toward good job performance. Organizational identification: a sense of shared goals and belongingness, and the desire to remain a member of the organization. Psychological contract: expectations about the rewards offered by a given job and the contributions necessary to perform the job. Equity theory: employees" base perceptions of equity (fairness) on a comparison of their contributions/rewards ratio to the ratios of others perceived as being similar. Distributive justice: the perception that overall reward outcomes are fair. Procedural justice: the perception that the process for reward determination is fair. Equity sensitivity: a personality trait that entails a high predisposition toward perceiving personal inequity.
