IT 1000 Lecture Notes - Lecture 1: Millennials, Succession Planning, Swot Analysis
30 Nov 2015
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Document Summary
Chapter 1: the world of human resources management (pg. 3-30) Hrm: the process of managing human talent to achieve an organizations objectives. Human capital: the knowledge, skills and capabilities that individuals have that add economic value to an organization. Six sigma: a set of principles and practices whose core ideas include understanding customer needs, doing things right the rst time, and striving for continuous improvement. Reengineering: the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, service and speed. Outsourcing: contracting outwork that was formerly done by employees. Change management: systematic way of bringing about and managing both organizational changes and changes on the individual level. Reactive change: change that occurs after external forces have already affected performance investment. Proactive change: change initiated to take advantage of targeted opportunities. Globalization: the trend to opening up forgone markets to international trade and.
