ORGS 2010 Lecture Notes - Absenteeism, Accenture

• School: York University
• Department: Organization Studies
• Course: ORGS 2010
• Professor: Michele Lustman

Document Summary

What does it mean to be committed: affective commitment is and employees desire to remain a member of an organization get the feeling of emotional attachment (you want to, continuance commitment an employees desire to remain a member of an organization to his awareness of the cost of leaving (you have to, normative commitment defined as a desire to remain a member of an organization due to the feeling of obligation (you ought to) Affective commitment: employees were actively committed to the employer tend to engage in more interpersonal and organizational citizenship behavior such as helping sportsmanship and boosterism, deals heavily with co worker relationship, erosion model a model that suggests that employees with fewer bonds with co workers are more likely to quit the organization, social influence model suggests that employees who have direct linkages with leavers will themselves become more likely to leave, ex: earls restaurant offers employees to climb ladder, from dishwasher to manager.