BUSORG 1020 Lecture Notes - Lecture 8: Cognitive Evaluation Theory, Job Satisfaction, Equity Theory
26 Sep 2017
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Document Summary
Content theories relate to built-in needs or motivators: maslow"s hierar(cid:272)hy of needs. Process theories relate to processes and conscious choices that lead to a specific type of work behavior: equity theory, expectancy theory, cognitive evaluation. Herz(cid:271)urg"s two fa(cid:272)tor theory: two sets of needs, one related to the avoidance of pain, one related to desire for psychological growth. Motivators: job satisfaction: working conditions, super vision, security, salary, company policy, status, achievement, responsibility, work itself, recognition, advancement, growth. Key point: satisfaction and dissatisfaction are not opposites but separate constructs. Maslow"s hierar(cid:272)hy of needs: as each need is substantially satisfied, the next need becomes dominant, self-actualization, self-esteem, social, safety, physiological. Individuals cannot move to the next higher level until all needs at the current level are satisfied: must move in hierarchical order. Cognitive evaluation theory: providing an extrinsic reward for behavior that had been previously only intrinsically rewarding tends to decrease the overall level of motivation, major implications for work rewards.
