BU288 Chapter Notes - Chapter 16: Behavioural Sciences, Organizational Learning, Observability
Document Summary
Relationships among environmental change, organizational change, and organizational effectiveness. Factors that can be changed: goals and strategies. Ex. expansion, the introduction of new products, pursuit of new markets: technology. Introduction of online web access is a fairly minor change. Moving from an assembly line to flexible manufacturing is a major change: job design. Can redesign individual groups of jobs to offer more or less variety, autonomy, identity , significance, and feedback: structure. Can be modified from a functional to a product form or vice versa. Formalization and centralization can be manipulated, as can tallness, spans of control and networking: processes. The basic processes by which work is accomplished; some stages of a project might be done concurrently or subsequently: culture. Very critical; changing culture helps organizational culture to be strong: people. Actual content on the membership can be changed, through a revised hiring process for example.
