Health Sciences 3040A/B Chapter Notes - Chapter 5: Telemedicine, Social Loafing, Absenteeism
Document Summary
Important for managers to be aware of the existence of informal groups in the organization and the roles they play, whether positive or negative. Formal groups: teams are intact social systems with boundaries, interdependence among members, and differentiated member roles or structure, task-orientated with specific purpose, operate within an organization context and interact with a larger organization or organizational subunits. A typology of teams in health care (1) function or purpose (2) decisional authority (3) temporal nature (4) time and space (5) diversity (6) accountabilities (7) membership fluidity and boundary permeability. Function or purpose: why a team: a team is the most appropriate vehicle for accomplishing a complex task, have the potential to create synergy among its members (productivity exceeds sum of individuals) Temporal nature: the use of time-limited teams is becoming more common in large part because of the rapidity of change and the need to respond quickly (influenza outbreak that affects certain parts of a hospital)