PSYA01H3 Chapter Notes - Chapter 17: Industrial And Organizational Psychology, Organizational Citizenship Behavior, Personnel Selection
Document Summary
Session 17. 1 personnel psychology: hiring and maintaining an effective workforce. I/o, industrial organizational psychology is the scientific study of behavior and thought in working settings. Idea of i/o emerged in the late 1800 from a desire to develop a management practices that would have the same degree of precision as engineering. Personnel psychology finds the raw strength and talent and turning it into a productive workforce. From helping management hire people with potential and making sure they were adequately trained, managing and motivating employees, evaluating performance. Job analysis: understanding the requirements for the job. As part of the job analysis, psychologist identify the ksaos, the knowledge, skills, abilities and other traits required for a specific job. Job crafting, which means taking on or creating additional roles and task for a position over time. The idea worker would be someone who"s ksaos match those required for the job.
