BUSI 2312U Chapter 11: Chapter 11 – Managing Employee Relations.docx
Document Summary
Employee relations is a complex blend of organizational culture, human resource practices and individual perceptions. Four major reasons to why employee relations practices are important: good employee relations practices improve productivity. Significantly affected by 2 factors: ability and attitude. Ability is simply whether the employee is able to perform the job. Influenced by training, education, innate aptitude, tools and work environments. Attitude is an individual"s willingness to perform the job. Affected by a myriad of factors such as level of motivation, job satisfaction and commitment to work: good employee relations ensure the implementation of organizational strategies. Ensures that organizational goals and strategies are properly communicated to the employees and receive their commitment: good employee relations practices reduce employment costs. When concern for and interest in employees becomes part of the overall organizational culture, significant cost savings in terms of reduced absenteeism and turnover can emerge. Improved employee morale, loyalty, improved productivity, ready availability of skilled personnel within.
