MHR 405 Chapter Notes - Chapter 4: Expectancy Theory, Theory X And Theory Y
30 Jan 2012
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Document Summary
Motivation: the process or arousing and sustaining goal-directed behaviour. Plays an important role in organization success. Moving an output from one state to another. Job satisfaction: a pleasurable or positive emotional state resulting from the appraisal of one s job or job experiences. Unlike motivation, job satisfaction does not imply any movement towards goals. Intrinsic motivation: a person s internal drive to do something because of interest, challenge, or personal satisfaction. Extrinsic motivation: motivation that comes from outside the person, such as pay, tangible rewards, or a promotion. Employee engagement: a state of emotional and intellectual involvement that employees have in their organization. Usually a motivated employee is also engaged but not always. Edward lawler (rewarding excellence) argues that strategic success rests on how well a firm s reward structures support the firm s strategic intent, and that motivation is all about a firm s reward structures, both tangible and intangible.
