MHR 405 Chapter 9: Chapter 9 Notes
30 Jan 2012
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Document Summary
Power: the ability (or potential) of one party to change or control the behaviour, attitudes, opinions, objectives, needs, or values of another party. Influence: the process of actually exercising this power by affecting the thoughts, behaviours and feelings of others. Political behaviour: influence attempts that are for personal gain and are not officially sanctioned by an organization. The organizational power conversion grid (opcg) shows the cause-affect relationship between power sources, influence tactics and outcomes moderated by certain organizational conditions like the degree to which one is replaceable. During times of uncertainty and when resources are scarce, people are more likely to use power, influence or political behaviour to get what they want. Powerlessness: lack of power, leads to bossiness, micromanagement, inflexible adherence to the rules, a tendency to do the job oneself rather than training employees to do it etc. Information access is the sixth source and recently added.
