COMMERCE 3S03 Chapter : 3S03-CH8.docx
11 Apr 2012
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Document Summary
When they are effective, teams make better decisions than individuals and greatly outperform their best member. Experience suggests there are several common misconceptions and unfounded assumptions regarding what makes effective teams. The key to team performance is cohesion. The team leader is the primary determinant of team performance. The best individual performers will create the highest performing team. Teams make the most sense for particular objectives and under certain circumstances. Teams do not represent a solution for all situations. Teams are better when no individual expert exists. Teams are often superior in stimulating innovation and creativity. Teams are better when risk is desirable. Teams are more creative and innovative in performing tasks than individuals. Teams can create a context where people feel connected and valued. The first team skill is the ability to assess when and where a team is even appropriate.
