MGTA01H3 Lecture : MGTA03 CHAPTER 10.docx

• School: UTSC
• Department: Management (MGT)
• Course: MGTA01H3
• Professor: H Laurence

Document Summary

Psychological contract: the set of expectations held by an employee concerning what he or she will contribute to an organization (contributions) and what the organization will provide the employee (inducements) in return. Less formal and less rigidly defined than a legal contract. If either party perceives an inequity in the contract, that party may seek a change: employee: ask for a pay raise/promotion/bigger office, or seek another job, organization: train workers, transfer them to new jobs, firing them. Because of the downturn in the canadian economy, organizations are more likely to provide lavish benefits packages as opposed to assurance of job permanence as inducement. Human relations: interactions between employers and employees and their attitudes toward one another. Foundation of good hr is a satisfied and motivated workforce. Job satisfaction: the pleasure and feeling of accomplishment employees derive from performing their jobs well.