GMS 200 Lecture Notes - Canadian Human Rights Act, Total Quality Management, Intellectual Capital

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Shavin Malhotra

Document Summary

Networked, nations increasingly influenced by internet and it. Takes initiative, discipline, and continuous learning to stay in charge. People what they know, what they learn and what they do with it are the ultimate foundations of organizational performance. They represent intellectual capital: collective brain power or shared knowledge of a work force. This is the new age of the knowledge worker someone whose mind is a critical asset to employers and adds to the intellectual capital of the organization. The worldwide interdependence of resource flows, product markets and business competition. The process is described as one in which improvements in technology combine with the deregulation of markets and open borders to bring about vastly expanded flows of people, money, goods, services and information. Live in a technology-driven world increasingly dominated by barcodes, automatic tellers, computerized telemarketing campaigns, electronic mail, internet resources, electronic commerce, and more.