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Final

COMM 222 Final: Final Review - 222

14 Pages
33 Views

Department
Commerce
Course Code
COMM 222
Professor
Panaccio Alexandra

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COMM 222 Final Review Chapter 2: Personality and Learning Personality and Roles in Influencing Organizational Behaviour Personality Relatively stable set of psychological characteristics that influences the way an individual reacts with their environment Dispositional Personal characteristics Intrinsic to that person Situational Environmental factors o Anyone in same situation will react the same Interactionalist Mix of dispositional and situational Trait Activation You have certain traits but they dont always show up o Environmentsituation brings them out Ex. Aggressive when needed but not an aggressive person 5 Factor Model (OCEAN) Openness to Experience Curious, Original vs. Dull, Unimaginative Conscientiousness Dependable, Responsible vs. Careless, Impulsive Most important one for most situations (when in doubt, put this one for MCQ) Extraversion Sociable, Talkative vs. Withdrawn, Shy Agreeableness Tolerant, Cooperative vs. Cold, Rude Neuroticism (Emotional Stability) Stable, Confident vs. Depressed, Anxious COMM 222 Final Review Locus of Control Definition What controls your behaviour Internal You control the situation (skills, knowledge, etc.) External Situation is controlled by outside factors (weather, luck, etc.) SelfMonitoring You controlmonitor your own behaviour SelfEsteem Positive selfevaluation Learning Interpersonal Skills To work with others (cooperation, collaboration, etc.) Intrapersonal Skills Within yourself (problem solving, risktaking, etc.) Practical Skills Help perform a task (ex. I know how to fix a bike) Operant Learning Theory Learning by doing Reinforcement Positive Reinforcement The addition of a positive stimulus to encourage a desirable behaviour o Ex. You get a cookie every time you make your bed Negative Reinforcement Removal of a negative stimulus to encourage a desirable behaviour o Ex. Removal of something that gets in your way at work Extinction Ignoring a behaviour so it gradually dissipates Punishment Negative stimulus in order to decrease an undesired behaviour Social Cognitive Theory Learn by observation, selfregulation, selfefficacy beliefs
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