[COMM 222] - Midterm Exam Guide - Everything you need to know! (15 pages long)

• School: Concordia University
• Department: Commerce
• Course: COMM 222
• Professor: Tima Petrushka- Bordan

Document Summary

Learning is a relatively permanent change in immediate or potential behaviour resulting from practice or experience. Four primary categories of what we learn (i) (ii) (iii) (iv) Training employees is a way to develop their practical skills. Problem solving, risk taking, critical thinking, and learning about work processes. E. g communicating, working within a team, conflict resolution. U(cid:374)de(cid:396)sta(cid:374)di(cid:374)g the (cid:272)o(cid:373)pa(cid:374)(cid:455)(cid:859)s goals a(cid:374)d (cid:448)isio(cid:374), (cid:271)ei(cid:374)g a(cid:271)le to keep up (cid:449)ith e(cid:454)pe(cid:272)tatio(cid:374)s. Learning the social norms and cues of employer. Subjects can be conditioned to have certain behaviours according to certain factors. Reinforcer: a stimulus that increases the probability of occurrence of any behaviour with which it is associated. Positive reinforcement (1) subject responds or shows wanted behaviour (2) present to pleasant reinforcer to increase likelihood of behaviour e. g employee attains goals, reward employee with gratification (pleasant reinforcer). Employee will try to achieve goals again to get reward.