ITM 330 Study Guide - Midterm Guide: Dvd Recorder, Stockout, Barcode Reader

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Functional areas of operation: marketing and sales (m/s) Supply chain management (scm: accounting and finance (a/f, human resources (hr) Information system (is): computers, people, procedures, and software that store, organize, and deliver information. Business processes external customer (the person who buys the finished product), or it may be an internal customer (such as a colleague in another department. Information systems can be designed so that functional areas share data. Logistics function production function purchasing accounting sales function. Raw data: numbers collected from those operations, without any manipulation, calculation, or arrangement for presentation. Scm needs sales forecast from m/s and they need sales record from accounting. Hr uses sales forecast to plan for employees n customer needs. Companies had unintegrated information systems that supported only the activities of individual business functional areas: current erp systems evolved as a result of: Development of a vision of integrated information systems.

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