MHR 405 Study Guide - Final Guide: Team Dynamics, Problem Solving, Knowledge Sharing

• School: Ryerson University
• Department: Human Resources
• Course: MHR 405
• Professor: David Chalmers

Document Summary

The forces within a person that affect the direction, intensity, and persistence of voluntary behaviour. Exerting particular effort level (intensity), for a certain amount of time (persistence), toward a particular goal (direction). Seven categories five in a hierarchy -- capture most needs. When satisfied, next higher need becomes primary motivator. Needs change more rapidly than maslow stated. Hierarchy models wrongly assume that everyone has the same (universal) needs hierarchy. Instead, needs hierarchies are shaped by person"s own values and self-concept. Need for achievement: need to reach goals, take responsibility, want reasonably challenging goals. Need for affiliation: desire to seek approval, conform to others wishes, avoid conflict. Effective executives have lower need for social approval. Need for power: desire to control one"s environment. Managers should meet needs of employees by : promoting a healthier workforce, provide financial security, provide opportunities to socialize, recognize employee"s accomplishments. Outcome/input ratio inputs -- what employee contributes (e. g. , skill) outcomes -- what employee receives (e. g. , pay)