MHR 523 Study Guide - Midterm Guide: Ethnocentrism, Nominal Group Technique, Myers–Briggs Type Indicator

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Hrm: the management of people in organizations to drive successful organizational performance and achieve of ogranization"s strategic goasl. Human capital: the knowledge, education, training skills and expertise of an organization"s workforce. Outsourcing (the practise of contracting with outside vendors to handle specific business functions on a permanent basis) of many administrative functions. Emphasis on contribution and proactive management of people. Every line manager must posses basic hr skills. New roles: activist, change steward, talent manager/organizational designer, operational executor and business ally. Jobs: a group of related activities/duties for one or more employees. Position: the collection of tasks/responsibilities performed by one person. Job analysis: a process by which information about jobs is systematically gathered and organized. Steps in job analysis: review relevant background information, select jobs to be analyzed, collect data on job activities, verify/modify data if required, write job description and job specifications, communicate and update information as needed. Organization chart: clarifies chain of demand, who reports to whom.

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