MHR 600 Quiz: MHR 741 NOTES
26 Sep 2016
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Key determinants of organizational success: market share, firm capital intensity, size of firm in assets. 4: ability of managers to effectively manage their people. This factor was 3 times more powerful as a predictor of success than all other factors combined. Research shows that competent people management is the key determinant to organizational success: decreased turnover, increased profits, greater sales, greater stock value per employee. Skills of effective managers: verbal (interpersonal) communication, managing time and stress, managing individual decisions, recognizing, defining and solving problems, motivating and influencing others, delegating, setting goals and articulating a vision, self awareness, team building, managing interpersonal conflict* An approach to skill development both conceptual learning & behavioural practice: principles must be grounded in reliable research. Individuals must be aware of their current level of skill competency and be motivated to improve: application exercises need to be conducted outside of the classroom.
