MHR 711 Study Guide - Isabel Briggs Myers, Big Five Personality Traits, Katharine Mary Briggs

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Key determinants of organizational success: market share, firm capital intensity, size of firm in assets. 4: ability of managers to effectively manage their people* * this factor was 3x more powerful as a predictor of success than all other factors combined. Research shows that competent people management is the key determinant to organizational success as it provides: Increased profits: decreased turnover, greater sales, greater stock value per employee. Skills of effective managers (p. 9: communication skills, time & stress management skills, decision making skills, problem solving, motivation skills, delegating skills, goal setting skills, self-awareness skills, team building skills, conflict resolving skills. An approach to skill development - both conceptual learning & behavioral practice. Both conceptual learning & behavioural practice: principles must be grounded in research. 2: application exercises need to be conducted outside of the classroom. Individuals must be aware of the level of skill competency and be motivated to improve.

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