CMN 1148 Study Guide - Final Guide: Fundamental Interpersonal Relations Orientation, Fundamental Attribution Error, Nonverbal Communication
17 Apr 2015
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Document Summary
Interpersonal communications: collective activity ex) group dynamics, small groups, teams, families. Self concept: relatively constant thoughts and feelings about who we are and how we differ from others. Looking glass: how we think others see us. Ideal self: the person we"d like to be. Self esteem: our perception of our overall value. What we/others believe about ourselves often comes true because we expect it to come true. Re ected appraisal: our perceptions of how we think others see us, roles & self labels. Social comparison: the tendency to look to others for a standard of comparison. Reference group: a group whose opinions we value. Myth of perfection: the false notion that a state of perfection exists and is attainable. Self serving bias: credit successes to internal/personal factors and failures to external/situational factors. Perception: process of sensing, interpreting and reacting to the physical world. Perception is learned and backward looking: our past experiences and expectations in uence what we perceive.
