Management and Organizational Studies 2181A/B Study Guide - Mary Kay, Hazing, W. M. Keck Observatory

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Document Summary

Groups exert influence over the attitudes and behaviour of their individual members: as a result people often act differently within a group as they would independently. Information dependence: reliance on others for info about how to think/feel/act, individuals are movtivated to compare their thoughts and feelings with others to acquire information. The most obvious concequence of information and effect dependence is the tendency for groups to conform to the social norms est. by the group. Motives for social conformity: compliance: conformity to a social norm prompted by the desire to acquire rewards or avoid punishment criminal convicts, simplest most direct motive for conformity primarily involved effect. The subtle power of comliance: a compliant individual is doing something that is contrary to what they think or feel, its highly dissonant an brings up tension in the individual. The process of how simple compliance can set the stage for more complete identification and involvement with organizational norms and roles.