BU354 Study Guide - Midterm Guide: Union Representative, Balanced Scorecard, Swot Analysis
Document Summary
Chapter 1 the strategic role of hrm. Hrm = management of people in organizations. Involves formulating and implementing hrm systems (recruitment, performance evals) Phase 1 = early 1900s task simplification and performance-based pay. Phase 2 = workers distrusted management because they were not getting paid more even though they were more efficient lead to new legislation like minimum wage and right to belong to unions. Phase 3 = a result of the legislation affected human rights, wages, working conditions, health and safety. Hr activities were being outsourced more as personnel departments grew. Shows how effective the effort of the hr department is. 6 influences from the environment on hrm: economic conditions. Supply and demand changes therefore the unemployment rate changes which changes the competition for qualified labour. The market in canada has changed a lot and there are now 77% of jobs in the service sector which is higher than before: labour market issues.
