BU354 Chapter Notes - Chapter 1: Absenteeism, Organizational Culture, Organizational Communication
Document Summary
Chapter 1 - the strategic role of human resources management. Human resources management the management of people in organizations. Hr professionals ensure that the organization attracts, retains, and engages the talent required to meet operational and performance commitments made to customers and shareholders. Hire the best people available, develop their talent, create productive work environment, continually build and monitor these human assets. Manage the workforce that drive organizational performance and achieves the organization"s strategic goals. Formulate/implement hrm systems (recruitment, performance appraisal, compensation) Crucial that hr strategy be aligned with the company"s strategic plan. Human capital the knowledge, education, training, skills, and expertise of an organization"s workforce. Scientific management the process of scientifically analyzing manufacturing processes, reducing production costs, and compensating employees based on performance. Hr movement a management philosophy focusing on concern for people and productivity. Phase 1: in early 1900s, hrm played very minor role, personnel administrators were responsible for hiring/firing, ran payroll dept. , and administered benefits.
