MGMT 1040 Study Guide - Final Guide: Social Capital, Stakeholder Management, Determinant
Document Summary
Stakeholder management capability the ability of managers to identify stakeholders and their influence, to develop organizational practices to understand stakeholders and to undertake direct contact with stakeholders. Matrix mapping technique of categorizing an organization"s stakeholders by their influence according to 2 variables and usually involves plotting them on a 2-by-2 matrix. Salience the degree to which managers give priority to competing stakeholder claims. Urgency degree to which the stakeholder"s claim or relationship calls for immediate attention. When the claim is time sensitive or important to the stakeholder. Resource dependence when a stakeholder is supplying a resource and can exert some form of control over it. Withholding strategies where the stakeholder discontinues providing a resource to an organization with the intention of changing a certain behaviour. Usage strategies where the stakeholder continues to supply a certain resource but specifies how it will be used attaches conditions to the use of the resource.
