MAN 337 Study Guide - Midterm Guide: Machiavellianism, Total Quality Management, Extraversion And Introversion
Document Summary
Internal perspective looks at workers minds to understand their behavior. Ex/ high need for achieving excellence, value systems, history, way they think and feel. External perspective looks at factors outside the person to understand their behavior. Engineering = the applied science of energy and matter. Anthropology = the science of human learned behavior. Management = the study of overseeing activities and supervising people in orgs. Medicine = the applied science of healing or treating diseases to enhance an individual"s health and well-being. In times of change, people become rigid and reactive, rather than open and responsive. Have a positive attitude, ask questions, listen to answers, be committed to success. Task = an organizations mission, purpose, or goal for existing. People = the human resources of an org. Technology = the tools, knowledge, and/or techniques used to transform inputs into outputs. Structure = the systems of communication, authority and roles and workflow. Inputs are human, informational, material and financial resources.
