ADMN 2220H Chapter Notes - Chapter 1: Total Quality Management, Corporate Social Responsibility, Reward System
29 Mar 2017
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Document Summary
The science of human behavior: engineering. The applied science of energy and matter (applied to human behavior: sociology. The science of society and group dynamics: anthropology. The science of the learned behavior of humans, important to understanding organizational culture: management. The study of overseeing activities and supervising people in organizations. Ob & management: ob concepts & skills help managers become more effective, thus improving their company, mastering ob helps you become more effective at influencing others, ob helps if you work in human resources. Organizational inputs (all the resource form the external environment and used by the organization) Organizational outputs (products, services, as well as reputation and image) Corporate governance (the system of control and performance monitoring of top management) Corporate social responsibility (the obligation of a organization to use its economic, legal, ethical resources to improve the welfare of society)
