MGCR 222 Chapter Notes -The Firm (1993 Film), Transformational Leadership, Human Resources

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Changing nature of the workforce: need to adjust to: Eco shocks: eco crisis, elimination, bankruptcy or acquisition of e. Competition: flexibility, need of responsive workforce. Built-in mechanisms: to produce stability, ex: selection processes, regulations . Overcoming resistance to change: 8 tactics. Lewin"s 3 step models: unfreezing the status quo. Need to overcome individual resistance & group conformity. Driving forces: behavior away from status quo. Restraining forces: ++ status quo, mvt to a desired end state, freezing the new change. Kotter"s 8 step plan for implementing change: establish a sense of urgency. By creating a compelling reason for why change is needed: form a coalition. With enough power to lead the change: create a new vision. To direct the change & strategies for achieving it: communicate the vision, empower others to act on the vision. By encouraging risk taking & creative pb solving: plan for, create & reward short term wins , consolidate improvements, reassess changes.

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