MGMT9710 Chapter Notes - Chapter 2: Job Performance, Conscientiousness, Extraversion And Introversion
Document Summary
The process by which individuals organize and interpret their impressions in order to give meaning to their environment. The target: your interpretation is influenced by your personal characteristics, target"s characteristics also affect what we perceive. The theory that when we observe what seems like atypical behaviour by an individual, we attempt to determine whether it is internally or externally caused. Distinctiveness: behavioural rule that considers whether an individual acts similarly across a variety of situations, rule that considers whether everyone faced with a similar situation responds in the same way. Consistency: rule that considers whether the individual has been acting in the same way over time. The stable patterns of behaviour and consistent internal states that determine how an individual reacts to and interacts with others. Self-report surveys: respondent might lie, bad mood might cause inaccuracy. Observer ratings: better predictor of success, using both methods is best for predicting performance.
