ACC 410 Chapter Notes - Chapter 1: Balanced Scorecard, Organizational Ethics, Management Accounting

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Chapter 1: the role of accounting i nformation in ethical management decision- uncertainties: issues and information about which we have doubt. biases: preconceived notions adopted without careful thought. decision quality: characteristics of a decision that affect the likelihood of achieving a positive outcome. organizational strategies: tactics managers use to take advantage of core competencies while working toward the organizational vision strategies guide long term decisions www. notesolution. com. operating plans: involve specific short-term decisions that shape an organization"s day to day activities, such as drawing cash from a bank line of credit, hiring an employee, or ordering materials. actual operations: various actions taken and results achieved over a period of time (ex: customer orders received, revenues earned, etc) management control systems: include planning, monitoring, and mo tivating, and controlling and measuring performance company"s vision -> strategy -> set goals, measures, targets -> planning -> decision making & implementation -> control and evaluation.

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