CMN 279 Chapter Notes - Chapter 5: Etiquette In Technology, Business Communication, Computer File
Document Summary
Cmn279 chapter 5: memorandums, e-mail, and routine. It has left its mark on e-mail, the channel for both internal and external messaging that has essentially replaced it, thanks in large part to organizations" need to conduct their business more sustainably. E-mail brigs the best of memo style to internal and external communication, adhering to the time-saving format and straightforward approach of a hard- copy memo but eliminating its wasteful paper trail. The advantage of a typical memo is its simplicity. Memo format: the date, to, from, and subject headings or fields tell readers exactly what they need to know about a message"s content and distribution. They appear in horizontal or vertical format. It is common practice to type guide words in capitals, leaving a double space between headings and three lines before the body of the memo. The fill-in information following each guide word should be aligned, usually two or three spaces following the longest guide word (subject)