GEO 509 Chapter Notes - Chapter 12: Assertiveness, Centrality, Financial Statement
28 Feb 2018
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The basis of individual power: power can come either from one"s position in the organization (legitimate power) or from the resources one has (reward, coercive, referent, expert) Legitimate power: the organization"s judgement about who is formally permitted to influence whom, some organizations (ex. the military) heavily emphasize legitimate power, others less so. Reward power: the power holder can exert influence by providing positive outcomes and preventing negative outcomes, ex: ability to give raises, do performance evaluations. Coercive power: when the power holder can exert influence using punishment and threat, ex. being able to dock pay, assign unfavourable tasks, block promotions, lower-level workers can have their fair share of coercive power too (ex. work-to-rule) Referent power: when the power holder is well liked by others (people are more likely to consider their points of view, ignore their failures, seek their approval, use them as role models)
