GMS 200 Chapter 1: Chapter 1

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Sui Sui

Document Summary

organizations must adopt to rapidly changing society. economy is global and driven by innovation and technology. high performance companies gain extraordinary results from people working for them. Intellectual capital: collective brainpower or shared knowledge of the workforce that could be used to create value: knowledge worker: someone whose mind is a critical asset to employers and who adds to the intellectual capital of the organization. globalization: worldwide interdependence of resource flows, product markets, and business competition that characterizes our new economy. technology: continuing transformation of the modern workplace through the internet. diversity: reflects differences with respect to gender, age, race, ethnicity, religion, sexual orientation, and able-bodiedness www. notesolution. com. ethics: code of moral principles of what is good and right in one"s behaviour. 1. toxic workplaces treat employees as costs: high performing organizations treat people as valuable strategic assets, managers must ensure that people are treated as strategic assets, case example: quality of work life (google)