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GMS 200 (566)
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Chapter 1

Chapter 1

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Ryerson University
Global Management Studies
GMS 200
Sui Sui

Chapter 1: The Dynamic New Workplace STUDY QUESTIONS 1. What are the challenges of working in a new economy? 2. What are organizations like in the new workplace? 3. Who are managers and what do they do? 4. What is the management process? 5. How do you learn the essential managerial skills and competencies? Motivation: Overview of the 21 century workplace Organizations must adopt to rapidly changing society Economy is global and driven by innovation and technology High performance companies gain extraordinary results from people working for them Interdependent, knowledge based 1. What are the challenges of working in a new economy? Intellectual Capital: collective brainpower or shared knowledge of the workforce that could be used to create value o Knowledge worker: someone whose mind is a critical asset to employers and who adds to the intellectual capital of the organization Globalization: worldwide interdependence of resource flows, product markets, and business competition that characterizes our new economy Technology: continuing transformation of the modern workplace through the internet Diversity: reflects differences with respect to gender, age, race, ethnicity, religion, sexual orientation, and able-bodiedness www.notesolution.com
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