GMS 200 Chapter 1: GMS200 Chapter 1

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Franklin Gorospe

Document Summary

Intellectual capital the collecive brainpower or shared knowledge of a workforce that can be used to create value. Knowledge worker someone whose mind is a criical asset to employers. Conceptual age which belongs to people with whole mind competencies that are both high concept and high touch . Workforce diversity describes the composiion of a workforce in terms of diferences among people according to gender, age, race, ethnicity, religion, sexual orientaion, and able-bodiedness. Prejudice the holding of negaive, irraional opinions and aitudes regarding members of diver populaions, sets the stage for diversity bias. Discriminaion when visible minority members are unfairly treated and denied the full beneits of organizaional membership. Glass ceiling efect an invisible barrier or ceiling that prevents women and members of visible minoriies from rising above a certain level of organizaional responsibility. Globalizaion the worldwide interdependence of resource lows, product markets, and business compeiion that characterizes our new economy.